Visitors to the BWT PHEX Stand have certainly been smiling this year as they continue to enjoy the benefits of the BWT’s unique ‘Free at Home commissioning service. Launched initially to help Installers to sell water softeners without the need to become an expert, the scheme seems to have captured the hearts of consumers too.
Taking away the need to become a water softener expert, the scheme allows the installer to concentrate on the installation without the need to explain the water softener’s operation and set up. Once installed and working BWT simply picks up the mantle on behalf of the installer, taking the time to tune the set up and to explain exactly how the softener works, to the installers customer.
Consumers now benefit from the skills of both their local installer and the knowledge of BWT. The commissioning visit can normally be arranged for a couple of weeks after installation ensuring the customer has already had time to enjoy the benefit of Luxury Water and to make a list of any questions they would like to ask. The questions are normally straight forward and easily answered but quite often will save an unnecessary time consuming call to the installer.
The combination of local tradesperson and international product supplier is the perfect combination for most consumers providing the security of a company that is small enough to care and products that have been proven on the international stage. It’s a combination that builds trust and confidence and in many cases can be deciding factor for consumers when deciding whether to buy or not.
With free commissioning available on all BWT branded domestic water softeners it’s easy to see why installers are smiling and that BWT is fast becoming the natural choice for installers not just in the UK but across Europe as well. If you would like to know more about BWT, water softeners or free commissioning call BWT on 01376 334 200 or e-mail firstname.lastname@example.org.