Founded in 1921, Kohler Mira are market-leaders in the UK showering industry. Owned by global kitchen and bathroom manufacturer, Kohler Co., Kohler Mira is made up of 3 marketleading brands: Mira Showers, Rada and Kohler UK.
In 2014, Kohler Mira’s management team sat down with their COINS account manager to review their use of e-Xact Online, the COINS data portal system. A main concern was why they were still receiving so many product data requests from builders’ merchants when they were already listing Kohler Mira product on e-Xact.
Several important decisions were made at that meeting to ensure all product data was listed on the COINS e-Xact Online data portal, and that everyone knows where to find it.
The success of this project implementation can be seen by comparing usage statistics of Kohler Mira’s e-Xact usage from 2014, prior to the project, with data from 2015 and 2016.
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